KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q299748: Train Simulator: Contradictory Messages During Installation

Article: Q299748
Product(s): Microsoft Home Games
Version(s): 1.0
Operating System(s): 
Keyword(s): kbimu
Last Modified: 06-AUG-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Train Simulator, version 1.0, used with:
   - the operating system: Microsoft Windows 95 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you install Microsoft Train Simulator on a Microsoft Windows 95-based
system that has Microsoft Internet Explorer 4.0 or earlier installed, you may
receive a message to restart the system, followed by a message that you should
not shut down during the installation of the program.

CAUSE
=====

For the installation process to proceed under the configuration described in the
"Symptoms" section of this article, you must first install Internet Explorer
5.5. This requires additional steps and subsequent restarts before the
installation of DirectX or the Train Simulator program itself. This is the
expected behavior on a Windows 95-based system with Internet Explorer 4.0
installed on it.

RESOLUTION
==========

To resolve this behavior, perform the following steps:

Install Microsoft Internet Explorer
-----------------------------------

1. Insert the Train Simulator disk #2 into the CD-ROM drive. Press and hold down
  SHIFT when you insert the CD-ROM to prevent the program from starting
  automatically.

2. Click Start, and then click Run.

3. In the Open box, type "<cd-rom>:\ie5\ie5setup.exe" (without the
  quotation marks) (where <cd-rom> is the drive letter for the CD-ROM
  drive that contains the Train Simulator CD-ROM), and then click OK.

4. Follow the instructions on the screen to install Internet Explorer 5.5.

If the problem continues to occur, proceed to the next step:

Download and Install the Latest Version of Microsoft Internet Explorer
----------------------------------------------------------------------

To download and install the latest version of Microsoft Internet Explorer, visit
the following Microsoft Web site:

  http://www.microsoft.com/windows/ie/default.htm

Additional query words: msgame trainsim

======================================================================
Keywords          : kbimu 
Technology        : kbHomeProdSearch kbGamesSearch
Version           : :1.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.