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Q299048: MapPoint 2002: "Unable to Locate [CD-ROM Drive]" Err Msg

Article: Q299048
Product(s): Microsoft Automap
Version(s): 1.0
Operating System(s): 
Keyword(s): kberrmsg kbimu
Last Modified: 06-AUG-2002

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The information in this article applies to:

- Microsoft MapPoint 2002 
- Microsoft Streets & Trips 2002, version 1.0 
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SYMPTOMS
========

When you install either product listed in the "Applies to" section of this
article, you may receive the following error message:

  Unable to locate [CD-ROM drive]:\osp\1033\osp.msi. Please reinsert your
  installation media, or restore your network connection, and select OK to
  continue.

If you click Cancel, you may receive an error message similar to the following:

  MapPoint install was incomplete.

Or if you reinsert the product CD-ROM and then click OK, you may receive an error
message similar to the following:

  Windows Installer: Incorrect command-line parameters.

CAUSE
=====

This behavior can occur if you attempt to run an administrative installation by
using the /a switch. This switch is not supported.

RESOLUTION
==========

To work around this issue, follow these steps to create an administrative
installation location:

1. Insert the Microsoft MapPoint or Microsoft Streets & Trips compact disc
  in your computer's CD-ROM or DVD-ROM drive. Hold down the SHIFT key to
  prevent installation from automatically starting.

2. Open a command prompt window, and then type the following

  msiexec /a <X>:\msmap\data.msi

  where <X> is the letter of your CD-ROM or DVD-ROM drive.

  The Administrative Installation Wizard starts.

3. Click Next.

4. Select a network location for the administrative installation location. For
  example, select \\machine\share\MapPoint.

5. Follow the Administrative Installation Wizard on-screen instructions.

When you are finished creating the administrative installation location, users
can install MapPoint either through an advertisement or by browsing to the
location and double-clicking Setup.exe.

MORE INFORMATION
================

How to Make MapPoint Available on the Network Through Advertising
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After you create an administrative installation location, you can make MapPoint
available through advertising. Advertising is a Windows Installer method for
making a program available to the user without installing it. When the user
attempts to use the program, the program is installed and run.

1. On the computer of one of the users on your network, open a command prompt
  window.

2. Type the following command

  msiexec /jm \\machine\share\MapPoint\msmap\data.msi

  where \\machine\share\MapPoint is the administrative installation location.

A shortcut is placed on the user's Start menu. When the user clicks this
shortcut, MapPoint Setup is automatically started.

Additional query words:

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Keywords          : kberrmsg kbimu 
Technology        : kbHomeProdSearch _IKkbbogus kbExpediaSearch kbMapptSearch kbExpediaStreets2002 kbMapPoint2002
Version           : :1.0
Issue type        : kbprb

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