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Q298934: Automap: "Find" Operations Are Unavailable

Article: Q298934
Product(s): Microsoft Automap
Version(s): 1.0
Operating System(s): 
Keyword(s): kbimu
Last Modified: 06-AUG-2002

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The information in this article applies to:

- Microsoft MapPoint 2002 
- Microsoft Streets & Trips 2002, version 1.0 
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SYMPTOMS
========

When you use either of the products listed in the "Applies to" section of this
article, operations related to the Find and Find Places commands may be
unavailable (dimmed).

CAUSE
=====

This behavior can occur if Microsoft Internet Explorer is not properly updated,
which can occur if the user chooses not to install all of the Internet Explorer
components.

RESOLUTION
==========

To resolve this issue, install the needed components from the Internet Explorer
CD-ROM. To do this, follow these steps:

1. Insert Streets and Trips CD 1. Hold down the SHIFT key to prevent the compact
  disc from automatically running.

2. Click Start, and then click Run.

3. In the Open line, type the following

  <CD-ROM>:\MSMap\Redist\Common\50comupd.exe

where <CD-ROM> is the drive letter of your CD-ROM (or DVD-ROM) device.

4. Click OK.

MORE INFORMATION
================

Microsoft has confirmed that this is a problem in the Microsoft products that
are listed at the beginning of this article.

Additional query words: multi multi-media media mm

======================================================================
Keywords          : kbimu 
Technology        : kbHomeProdSearch _IKkbbogus kbExpediaSearch kbMapptSearch kbExpediaStreets2002 kbMapPoint2002
Version           : :1.0
Issue type        : kbprb

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