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Q297870: SMS: Status Message Flood from Child or Secondary Servers

Article: Q297870
Product(s): Microsoft Systems Management Server
Version(s): 2.0,2.0 SP1,2.0 SP2,2.0 SP3
Operating System(s): 
Keyword(s): kbenv kbtool kbMMC kbServer kbsms200 kbsms200bug kbSiteComp kbStatSum kbsms200preSP4fix
Last Modified: 09-MAY-2002

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The information in this article applies to:

- Microsoft Systems Management Server versions 2.0, 2.0 SP1, 2.0 SP2, 2.0 SP3 
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SYMPTOMS
========

Systems Management Server (SMS) version 2.0 child or secondary sites may cause a
"storm" of status messages to be sent to the primary site. Specifically, Site
Control Manager may repeatedly create 10 status messages each second. The
following information is an example of one iteration of the problem:

  

  ------
  Processing delta site control file 
  "C:\SMS\inboxes\sitectrl.box\incoming\8B4NFYM5.CT1"...
  the delta site control file 
  "C:\SMS\inboxes\sitectrl.box\incoming\8B4NFYM5.CT1" contains a record 
  submitted by server component SMS_SITE_CONTROL_MANAGER running as user 
  SMSService on computer CAIXATEST on Fri Apr 20 21:21:42 GMT.

  TATMSG: ID=2808 <Rest of text deleted for readability>
  WARNING: The "Site Definition" item in a record contained in delta site 
  control file "C:\SMS\inboxes\sitectrl.box\incoming\8B4NFYM5.CT1" specifies
  an invalid public key for decrypting the SMS service account and password.
  This record and the remaining records in the file are unusable.

  TATMSG: ID=2847 <Rest of text deleted for readability>
  Deleted file "C:\SMS\inboxes\sitectrl.box\incoming\8B4NFYM5.CT1".
  WARNING: Aborted processing of delta site control file 
  "C:\SMS\inboxes\sitectrl.box\incoming\8B4NFYM5.CT1".  
  TATMSG: ID=2800 <Rest of text deleted for readability>
  TATMSG: ID=508 <Rest of text deleted for readability>
  TATMSG: ID=2804 <Rest of text deleted for readability>
  ------

The preceding iteration takes less than a second to complete. Typically two
iterations each second occur, which equals 10(5*2) status messages a second.
10*60*60 equals 360,000 status messages an hour.

CAUSE
=====

This problem can occur if both of the following conditions exist:

- The time zone has been changed.

- The system Microsoft Windows NT Cryptography key has been reset.

NOTE: As of June 28, 2001, Microsoft NetMeeting with Remote Desktop sharing
enabled is known to reset the Windows NT Cryptography key. However, other
programs may also reset the key and satisfy the second condition for this
problem to occur.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Systems Management
Server version 2.0. For additional information, please see the following article
in the Microsoft Knowledge Base:

  Q288239 SMS: How to Obtain the Latest Systems Management Server 2.0 Service
  Pack




STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article. This problem was first corrected in
Systems Management Server 2.0 Service Pack 4.

Additional query words: prodsms sitectrl

======================================================================
Keywords          : kbenv kbtool kbMMC kbServer kbsms200 kbsms200bug kbSiteComp kbStatSum kbsms200preSP4fix 
Technology        : kbSMSSearch kbSMS200 kbSMS200SP1 kbSMS200SP2 kbSMS200SP3
Version           : :2.0,2.0 SP1,2.0 SP2,2.0 SP3
Issue type        : kbbug
Solution Type     : kbfix

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