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Q297857: SMS: French SMS 2.0 SP3 Contains an Incorrect Ccm.dll File

Article: Q297857
Product(s): Microsoft Systems Management Server
Version(s): 2.0 SP3
Operating System(s): 
Keyword(s): kbsms120 kbsms120bug
Last Modified: 06-AUG-2002

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The information in this article applies to:

- Microsoft Systems Management Server version 2.0 SP3 
-------------------------------------------------------------------------------

SYMPTOMS
========

Client Setup may not start on a Windows 2000-based domain controller because the
replication of the SMS#_<DCname> account creation takes longer than 60
minutes on a large Windows 2000 Active Directory site. The same symptoms occur
if the replication for the temporary bootstrap account succeeds in time and the
SMS#_<DCname> client service account is created.

For additional information, click the article number below to view the article in
the Microsoft Knowledge Base:

  Q271724 SMS May Time Out Attempting a PDC/BDC Resynchronization in a Large
  Windows 2000 Active Directory Environment

CAUSE
=====

The French release of Systems Management Server (SMS) 2.0 Service Pack 3 (SP3)
includes an incorrect Ccm.dll file.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Only apply it to systems
that are experiencing this specific problem. This fix may receive additional
testing. Therefore, if you are not severely affected by this problem, Microsoft
recommends that you wait for the next Systems Management Server service pack
that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, visit the following Microsoft
Web site:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls
may be canceled if a Microsoft Support Professional determines that a specific
update will resolve your problem. The usual support costs will apply to
additional support questions and issues that do not qualify for the specific
update in question.

The French version of this fix should have the following file attributes or
later:

  Date        Time    Version         Size     File name  Platform
  ----------------------------------------------------------------
  03/01/2001  05:15p  2.00.1493.3140  240,400  Ccm.dll    Alpha
  03/01/2001  05:15p  2.00.1493.3140  151,952  Ccm.dll    Intel

NOTE: Because of file dependencies, the most recent hotfix or feature that
contains the above files may also contain additional files.



STATUS
======

Microsoft has confirmed that this is a problem in the Microsoft products that
are listed at the beginning of this article.

Note that the SMS 2.0 SP 3 French download that is available from
http://www.microsoft.com/smsmgmt/downloads/sms20sp3.asp has been updated to
include this fix.

MORE INFORMATION
================

To install the hotfix, use the appropriate method.

Using the Hotfix Installer
--------------------------

NOTE: This method is only for Intel-based computers.

1. Copy the hotfix folder structure to a share on your network. The Q297857.exe
  file is a Microsoft Windows Installer file that updates specific files on
  your site server.

2. Log on to your site server by using an account with administrative
  privileges.

3. On the site server, close the Systems Management Server Administrator
  console.

4. Run Q297857.exe and follow the instructions in the wizard. You can run the
  file in Quiet mode by using the /s switch.

Manual Installation
-------------------

1. Stop the Systems Management Server Site Component Manager and Systems
  Management Server Executive services.

2. Replace the Ccm.dll file in the <Sms_root_folder>\Bin\<Platform>
  folder with the version obtained from the hotfix.

3. Restart the Systems Management Server Site Component Manager and Systems
  Management Server Executive services.

Additional query words: prodsms

======================================================================
Keywords          : kbsms120 kbsms120bug 
Technology        : kbSMSSearch kbSMS200SP3
Version           : :2.0 SP3
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

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