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Q297522: SMS: Unpredictable "Only When No User Logged On" Advertisements

Article: Q297522
Product(s): Microsoft Systems Management Server
Version(s): 2.0
Operating System(s): 
Keyword(s): kbsms200preSP4fix
Last Modified: 06-AUG-2002

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The information in this article applies to:

- Microsoft Systems Management Server version 2.0 
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SYMPTOMS
========

Advertisements for packages that specify that programs can run "only when no
user is logged on" may run at unpredictable times on Systems Management Server
(SMS) client computers. The programs can run when a user is logging on or when
the computer is shutting down:

- When logging on:

  After an advertisement for a "only when no user is logged on" program can be
  run, no subsequent checks are made to determine whether a user is still
  logged off. Consequently, if multiple advertisements for "logged off"
  programs are made available to a client and the first of these advertisements
  runs correctly while in a "logged off" state, each of the subsequent
  advertisements are incorrectly run if a user logs back on when the first
  program is running.

- When shutting down:

  Advertisements for "logged off" programs may also be inadvertently run while a
  client is in the process of shutting down. Advanced Power Management (APM)
  checks to see if the Launch32.exe process is running to verify whether a user
  is logged off. If Launch32.exe process is not running (as a result of being
  stopped during shutdown), one of the prerequisites to start a "logged off"
  program advertisement is met.

Under most circumstances the client shutdown procedure proceeds and is finished
before an advertisement starts. However, if other processes and programs stop
responding (hang), the advertisement may start before the client shuts down.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Systems Management
Server version 2.0. For additional information, click the following article
number to view the article in the Microsoft Knowledge Base:

  Q288239 SMS: How to Obtain the Latest Systems Management Server 2.0 Service
  Pack



STATUS
======

Microsoft has confirmed that this is a problem in the Microsoft products that
are listed at the beginning of this article. This problem was first corrected in
Systems Management Server 2.0 Service Pack 4.


Additional query words:

======================================================================
Keywords          : kbsms200preSP4fix 
Technology        : kbSMSSearch kbSMS200
Version           : :2.0
Hardware          : x86
Issue type        : kbbug
Solution Type     : kbfix

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