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Q297358: Mac Outlook Err Msg About MS OLE Base Library

Article: Q297358
Product(s): Microsoft Exchange
Version(s): 8.0,8.1,8.2,8.2.1,8.2.2
Operating System(s): 
Keyword(s): kberrmsg kbinterop kbOutlook2001
Last Modified: 11-MAY-2001

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The information in this article applies to:

- Microsoft Outlook for Macintosh, Exchange Server Edition, versions 8.0, 8.1, 8.2, 8.2.1, 8.2.2 
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SYMPTOMS
========

When you try to start Microsoft Outlook for Macintosh Exchange Server Edition,
version 8.2, you may receive the following error message:

  Application could not be opened because MS OLE Base library--do drag drop
  mac.exe could not be found

This issue may also occur with other versions of the product.

RESOLUTION
==========

To resolve this issue, disable the Microsoft extensions and then reinstall
Outlook:

1. Move the following extensions to the Extensions (Disabled) folder:

  Microsoft OLE Automation
  Microsoft OLE Extension
  Microsoft OLE Library
  Microsoft RPC Runtime Library

2. Restart the computer.

3. Reinstall Outlook.

MORE INFORMATION
================

Verify that Word, Excel, and the other Office programs still work correctly.
They also rely on the extensions that are being disabled and reinstalled, so you
may need to reinstall Office completely.

Additional query words: ol2001 mac macintosh

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Keywords          : kberrmsg kbinterop kbOutlook2001 
Technology        : kbHWMAC kbOSMAC kbExchangeSearch kbOutlookMacSearch kbOutlook800Mac kbOutlook810Mac kbOutlook820Mac kbOutlook821Mac kbOutlook822Mac
Version           : :8.0,8.1,8.2,8.2.1,8.2.2
Issue type        : kbprb

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