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Q297233: Single MSN Internet Access Account On Two Computers–Connectivit

Article: Q297233
Product(s): The Microsoft Network
Version(s): 1.0,1.05,1.2,1.3,2.0,2.5,2.5 (OEM Release),2.51,2.52,2.6,5.0,5.1,5.2,5.3,6.0,6.1
Operating System(s): 
Keyword(s): 
Last Modified: 12-JUN-2001

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The information in this article applies to:

- The Microsoft Network versions 1.0, 1.05, 1.2, 1.3, 2.0, 2.5, 2.5 (OEM Release), 2.51, 2.52, 2.6, 5.0, 5.1, 5.2, 5.3, 6.0, 6.1 
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SYMPTOMS
========

You can't access your MSN Internet Access account or you receive the following
error message:

  "Either your username or password is incorrect or your account could not be
  accessed."

CAUSE
=====

This error occurs because you have two computers and you have connected with MSN
Internet Access on both computers simultaneously.

RESOLUTION
==========

If you have MSN set up on two computers and you are currently connected to MSN
Internet Access on both computers, you will need to disconnect the second
connection.

Note: The MSN Subscriber Agreement (2.2) specifies that simultaneous connections
to MSN are prohibited.

To view the information about simultaneous connections in the MSN Internet Access
Subscriber Agreement

1. Go to: http://supportservices.msn.com.

2. Under Get Support, click Rights and Responsibilities, and then click
  Subscriber Agreement.

MORE INFORMATION
================


Additional query words: kbimu; MSN Explorer

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Keywords          :  
Technology        : kbMSNSearch kbMSN600 kbMSN610 kbMSN520 kbMSN530 kbMSN510 kbMSN500 kbMSN200 kbMSN252 kbMSN130 kbMSN251 kbMSN260 kbMSN105 kbMSN250 kbMSN250OEM kbMSN120
Version           : :1.0,1.05,1.2,1.3,2.0,2.5,2.5 (OEM Release),2.51,2.52,2.6,5.0,5.1,5.2,5.3,6.0,6.1
Issue type        : kbprb

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