Q296995: Find Printer Search Does Not Work on a Windows NT 4.0 Client

Article: Q296995
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s): 
Keyword(s): kbWin2000PreSP3Fix kbWin2000sp3fix kbDirServices
Last Modified: 15-AUG-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Server, Enterprise Edition version 4.0 
- Microsoft Windows NT Workstation version 4.0 
- Microsoft Active Directory Client Extension 
- Microsoft Active Directory Services Interface, Microsoft Active Directory Client 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you use the Find Printer action to locate all of an Active Directory
domain's printers, the search may not work and may return the following error
message:

  No items match the current search.

This problem occurs under the following circumstances:

- The client is a Windows NT 4.0-based computer with Active Directory Client
  for Windows NT 4.0 installed.

- The client is searching for all printers in a domain other than the domain in
  which its machine account resides.

If the search occurs in the computer's own domain, the search returns all the
domain's printers.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows 2000. For
additional information, click the following article number to view the article
in the Microsoft Knowledge Base:

  Q260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or
later:

  Date       Time      Version        Size      File name
  ---------------------------------------------------------
  5/8/2001   07:12p   5.0.2195.3593   123,664   Wldap32.dll 


STATUS
======

Microsoft has confirmed that this is a problem in the Microsoft products that
are listed at the beginning of this article. This problem was first corrected in
Windows 2000 Service Pack 3.

MORE INFORMATION
================


For additional information about how to install Windows 2000 and Windows 2000
hotfixes at the same time, click the article number below to view the article in
the Microsoft Knowledge Base:

  Q249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

The Directory Services client for Windows NT 4.0 is available for download from
the following Microsoft Web site:

  http://www.microsoft.com/windows2000/adclients

Additional query words: kbDirServices dsclient.exe

======================================================================
Keywords          : kbWin2000PreSP3Fix kbWin2000sp3fix kbDirServices 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 kbAudDeveloper kbADSIActiveDirectory kbADSISearch
Version           : :4.0
Hardware          : x86
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.