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Q295750: Error Message: Unable to Set Default Formats and Patterns

Article: Q295750
Product(s): Microsoft Exchange
Version(s): 3.0,5.5
Operating System(s): 
Keyword(s): kberrmsg kbExchange550 kbiis300
Last Modified: 02-AUG-2001

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
- Microsoft Internet Information Server 3.0 
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SYMPTOMS
========

When you try to forward or reply to a message in Microsoft Outlook or when you
try to access your Outlook Calendar on a computer that has Internet Information
Server (IIS) 3.0 and Exchange Server 5.5 installed, you may receive the
following error message:

  Unable to set default formats and patterns

CAUSE
=====

This behavior can occur if you installed Outlook on the same computer as
Exchange Server 5.5 and IIS 3.0.

RESOLUTION
==========

To resolve this behavior:

1. Open a Command Prompt window.

2. Go to the Winnt\System32 folder.

3. Run the following command:

regsvr32 cdo.dll
When you run this command, the Cdo.dll file is registered again.

MORE INFORMATION
================

For more information about file conflicts between Exchange Server 5.5, IIS 3.0,
and Outlook, refer to the Readme.doc file that is located on the Exchange Server
5.5 CD-ROM.

Additional query words:

======================================================================
Keywords          : kberrmsg kbExchange550 kbiis300 
Technology        : kbiisSearch kbExchangeSearch kbExchange550 kbiis300 kbZNotKeyword2
Version           : :3.0,5.5
Issue type        : kbprb

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