Q294853: Making A Connection File Or "Connectoid" For MSN Explorer

Article: Q294853
Product(s): The Microsoft Network
Version(s): 6.0,6.1
Operating System(s): 
Keyword(s): kbnetwork kbhowto kbPubTypeMSN
Last Modified: 07-AUG-2002

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The information in this article applies to:

- MSN versions 6.0, 6.1 
- MSN version 7.0 
- MSN version 7.2 
- MSN version 8.0 
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SYMPTOMS
========

MSN Explorer does not connect to the Internet.

CAUSE
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The connection file is corrupted.

RESOLUTION
==========

Re-create the connection file.

To re-create a MSN connection using Windows 95, 98, or ME with Internet Explorer
5.x, use the Internet Connection Wizard. There are two ways to access the
Internet Connection Wizard:

- On your desktop, right-click the Internet Explorer icon, and then click
  Properties.

- Click the Connections tab, and then click Setup. The Internet Connection
  Wizard starts.

- or -

- Click Start, click Control Panel, and then double-click Internet Options.

- Click the Connections tab, and then click Setup. The Internet Connection
  Wizard starts.

When the Internet Connection Wizard starts

1. In the Internet Connection Wizard, select I want to set up my Internet
  connection manually or connect through a local area network, and then click
  Next.

2. Select I connect to the Internet through a phone line and modem, and then
  click Next. If there is more than one modem installed on your computer, you
  will be prompted to Choose the device you want to use.

3. When prompted to enter a phone number, click Dialing Properties, and choose
  the dialing properties required. Then type a local MSN access number, and
  click Next.

4. When prompted to enter a user name, type MSN/ and your user name. Type your
  correct MSN password, and then click Next.

5. For the Connection name, erase the name displayed, type MSN TEMP, and then
  click Next.

6. When asked if you would like to set up an Internet e-mail account, select No,
  and then click Next.

7. Leave the option to Connect to the Internet immediately selected, and then
  click Finish.
  A Connect To box will open.

8. Click the Server Types tab.

9. To change the connection settings in MSN Explorer, follow the steps included
  at the end of this article.

To re-create a MSN connection using Windows 2000

1. Click Start, point to Settings, click Control Panel, and then double-click
  Internet Options. On the Connections tab, click Add.

2. Select Dial-up a private network, and then click Next.

3. Make sure the correct modem is selected, and then click Next.

4. Enter the MSN Access number, and then click Next.

5. Make sure For all users is selected, and then click Next.

6. In the Type a name you want for this computer box, type MSN, and then click
  Finish.
  The Internet Explorer Properties window appears.

  Note: If you have an Internet Service Provider (ISP) other than MSN set as the
  default ISP, the next step will convert your new MSN connection as the
  default. If a connection problem occurs using the old ISP, please contact
  that ISP to set up a different way to connect.

7. Click Always Dial my Default Connection.

8. Select MSN, and then click Set Default.

9. Click Settings.

10. In the User name box, enter MSN/username, where username is the MSN account
  ID.
  Leave the Domain and Password boxes empty.

11. Click OK, and then click OK again.

To configure MSN Explorer to use the manual connection that was just created:

1. Start MSN Explorer, and then click Connection Settings.

2. Click Change how to connect to the Internet. (In MSN 6.1, click Change how to
  connect to the Internet, and then click Continue.)

3. IN MSN 6.0, select MSN Temp, click OK, and then click OK again. In MSN 6.1,
  click Existing Internet Service Provider, and then click OK.

4. Click a user tile, type in the password, and click Sign In.

5. If you are not already connected to the internet, a Connect To window for the
  connection that was created will open. Type your MSN user name and password,
  and then click Connect.

To re-create a MSN connection using Windows XP

1. Click Start, and then click Control Panel.

2. Click Network and Internet connections, and then click Internet Options.

3. Click the Connections tab, and then click Setup.

4. In the New Connection Wizard, click Next.

5. Select Connect to the Internet, and then click Next.

6. Select Set up my connection manually, and then click Next.

7. Click Connect using a dial-up modem, and then click Next.

8. Type a name for the connection, for example, MSN Test, and then click Next.

9. Type the phone number you wish to use exactly as you wish to dial it,
  including any dialing properties required such as "9" for an outside line,
  and the area code, and then click Next.

10. Click Finish to complete the connection.

To configure MSN Explorer to use the manual connection you just created

1. Start MSN Explorer, and then click Connection Settings.

2. Click Change how to connect to the Internet.

  Note: In MSN 6.1, click Change how to connect to the Internet, click Continue,
  click Existing Internet Service Provider, and then click OK. In MSN 6.0,
  select Test, click OK, and then click OK again.

3. Click a user tile, type your password, and click Sign In.
  If you are not already connected to the Internet, a Connect To window for the
  connection that was created will open. Type your MSN user name and password,
  and then click Connect.

Additional query words: kbimu; MSN Explorer

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Keywords          : kbnetwork kbhowto kbPubTypeMSN 
Technology        : kbMSNSearch kbMSN600 kbMSN610 kbMSN700 kbMSN720 kbMSN800
Version           : :6.0,6.1

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