Q293384: Screen Goes Black Shortly After Signing In To MSN Explorer

Article: Q293384
Product(s): The Microsoft Network
Version(s): 6.0,6.1
Operating System(s): 
Keyword(s): 
Last Modified: 02-MAY-2001

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The information in this article applies to:

- The Microsoft Network versions 6.0, 6.1 
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SYMPTOMS
========

After sign in to MSN Explorer, after two minutes or less, the computer screen
goes black and can only be restored by restarting the computer.

CAUSE
=====

This is likely due to interrupt request (IRQ) conflicts between two or more
devices in the Windows device manager. Specifically, the conflict is often
between between the modem and the video card.

RESOLUTION
==========

Contact the Original Equipment Manufacturer (OEM) for assistance in resolving
any IRQ conflicts.

MORE INFORMATION
================


Additional query words: kbimu MSN Explorer

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Keywords          :  
Technology        : kbMSNSearch kbMSN600 kbMSN610
Version           : :6.0,6.1
Issue type        : kbprb

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