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Q291800: Fatal Exception Error when Attempting Multiplayer Connection

Article: Q291800
Product(s): Microsoft Home Games
Version(s): 
Operating System(s): 
Keyword(s): kbimu
Last Modified: 18-JAN-2002

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The information in this article applies to:

- Microsoft MechWarrior 4: Vengeance 
- Microsoft Links LS 2000 
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SYMPTOMS
========

When attempting to play a multiplayer game by using TCP/IP or Gaming Zone with
one of the programs listed at the beginning of this article, you may see a blue
screen containing a message similar to the following:

  OE: Page fault occurred at 028:DCDC2FF5 in VXD Win95ac.

The memory address may vary.

CAUSE
=====

This behavior may occur if either of the following is true:

- The system modem is using outdated drivers.

  -or-

- The system modem is damaged.

RESOLUTION
==========

To resolve this problem, download and install updated drivers for your modem.

For information about how to contact your modem manufacturer, click the
appropriate article number below to view the article in the Microsoft Knowledge
Base:

  Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

  Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

  Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

If the updated drivers do not resolve this problem, you may need to replace the
modem.

MORE INFORMATION
================

To determine the manufacturer of your modem, follow these steps:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click the System icon.

3. Click the Device Manager tab.

4. Double-click Modem. In the drop-down list, you will see the model of your
  modem.

5. Click OK.

Additional query words: conexant win95ac.vxd

======================================================================
Keywords          : kbimu 
Technology        : kbLinkGolfSearch kbGamesSearch kbGolfSearch kbLinksLS2000
Version           : :
Issue type        : kbprb

=============================================================================

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