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Q291123: XFOR: Error Message When Installing the Internet Mail Service

Article: Q291123
Product(s): Microsoft Exchange
Version(s): 5.5,5.5 SP1,5.5 SP2,5.5 SP3,5.5 SP4
Operating System(s): 
Keyword(s): kberrmsg
Last Modified: 01-JUN-2001

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The information in this article applies to:

- Microsoft Exchange Server, versions 5.5, 5.5 SP1, 5.5 SP2, 5.5 SP3, 5.5 SP4 
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SYMPTOMS
========

When you install the Internet Mail Service for Exchange Server 5.5 on a Windows
2000 member server, the installation may fail, and you may receive the following
error messages:

  4067
  The Internet Mail Service cannot start because the TCP/IP domain name was not
  found during initialization.

  -and-

  4058
  The Internet Mail Service cannot start because the name resolver cannot be
  initialized. Check your network settings in the Control Panel to ensure that
  you have set a domain name in the DNS dialog box of the TCP/IP configuration.

RESOLUTION
==========

To resolve this issue, set the primary DNS suffix for this server:

1. Click Start, point to Settings, click Control Panel, and then double-click
  System.

2. Click the Network identification tab, click Properties, and then click More.

3. Type the new domain or subdomain for this computer in the "Primary DNS
  suffix" box, click OK, click OK, and then click OK.

MORE INFORMATION
================

For additional information, click the article number below to view the article
in the Microsoft Knowledge Base:

  Q247063 XFOR: DNS Error Installing Internet Mail Service on Windows 2000

Additional query words: exch2kp2w

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Keywords          : kberrmsg 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2 kbExchange550SP1 kbExchange550SP2 kbExchange550SP3 kbExchange550SP4
Version           : :5.5,5.5 SP1,5.5 SP2,5.5 SP3,5.5 SP4
Issue type        : kbinfo

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