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Q289574: XADM: Cannot Access Contents of a Public Folder

Article: Q289574
Product(s): Microsoft Exchange
Version(s): 5.0,5.5
Operating System(s): 
Keyword(s): 
Last Modified: 06-AUG-2002

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The information in this article applies to:

- Microsoft Exchange Server, versions 5.0, 5.5 
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SYMPTOMS
========

When you attempt to access the contents of a public folder in Microsoft Outlook,
you receive the following error message:

  The folder could not be opened. The contents of this public folder are
  currently unavailable. Either the Microsoft Exchange Server Computer
  servicing this public folder is down or the public folder has not been
  replicated to this site. See your administrator.

CAUSE
=====

This behavior occurs because the Everyone group no longer has the Access this
computer from the Network permission on the Exchange server that contains a
replica of the public folder that you are trying to access.

RESOLUTION
==========

To resolve this behavior, reassign the Access this computer from the Network
permission to the Everyone group on the Exchange server:

1. Start User Manager for Domains on the Exchange server.

2. If this is a member server, click User, and then click Domain, type the name
  of the Exchange server (in this format: \\<Server_Name>), and then
  click OK.

3. Click Policies, and then click User Rights.

4. Under Right, click "Access this computer from the network".

5. Click Add.

6. Click Everyone, click Add, and then click OK.

7. Click OK to apply the changes.

Additional query words:

======================================================================
Keywords          :  
Technology        : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2
Version           : :5.0,5.5
Issue type        : kbprb

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