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Q288335: XADM: Error Messages Occur When You Run Exmerge

Article: Q288335
Product(s): Microsoft Exchange
Version(s): 5.5
Operating System(s): 
Keyword(s): 
Last Modified: 06-AUG-2002

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you run the Mailbox Merge program (Exmerge.exe) to export or import mail
data from an Exchange Server information store, you may receive either of the
following error messages:

  Error encountered reading list of recipients on server
  '\\<SERVERNAME>'. Make sure you have Administrator permissions on the
  Private Information Store object. Please refer to the 'C:\Exmerge.log' log
  file for more information.

  -or-

  The server '\\<SERVERNAME>' is inaccessible. It is either not a
  Microsoft Exchange Server or you do not have rights to access the Microsoft
  Exchange Directory on this machine.

NOTE: These error messages may be reported in Exmerge.log.

CAUSE
=====

This issue can occur if you use the Universal Naming Convention (UNC) format
(\\<SERVERNAME>) when you enter the server name when you run Exmerge.

RESOLUTION
==========

To resolve this issue, enter the NetBIOS server name instead (remove the
backslash symbols [\\] that precede the server name).

Additional query words:

======================================================================
Keywords          :  
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : :5.5
Issue type        : kbprb

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