KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q288172: How to Remove PPTP Using the Registry and Manually Delete File

Article: Q288172
Product(s): Microsoft Windows NT
Version(s): 4.0
Operating System(s): 
Keyword(s): 
Last Modified: 11-JUN-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Workstation version 4.0 
-------------------------------------------------------------------------------

IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

  Q256986 Description of the Microsoft Windows Registry

SUMMARY
=======

This article describes how to completely remove Point-to-Point Tunneling
Protocol (PPTP) if running the Add/Remove Programs Wizard does not remove all of
the PPTP files and registry entries.

MORE INFORMATION
================

1. Start Windows Explorer, and then locate and delete the following files:

  \System32\Raspptpc.dll
  \System32\Raspptpl.dll
  \System32\Drivers\Raspptpe.sys
  \System32\Drivers\Raspptpf.sys
  \System32\Drivers\Raspptpm.sys
  \System32\Drivers\Raspptpu.sys

WARNING: If you use Registry Editor incorrectly, you may cause serious problems
that may require you to reinstall your operating system. Microsoft cannot
guarantee that you can solve problems that result from using Registry Editor
incorrectly. Use Registry Editor at your own risk.

2. Start Registry Editor (Regedt32.exe), and then locate and delete the
  following registry keys:

  HKLM\SYSTEM\CCS\Services\NdisWan(x)

  HKLM\SYSTEM\CCS\Services\NetBT\Adapters\NdisWan(x)

  HKLM\SYSTEM\CCS\Services\RASPPTPE

  HKLM\SYSTEM\CCS\Services\RASPPTPF

  HKLM\SYSTEM\CCS\Services\RASPPTPM

  HKLM\SYSTEM\CCS\Services\RASPPTPM(x)

  HKLM\SOFTWARE\Microsoft\RAS\TAPI DEVICES\RASPPTPM

  HKLM\SOFTWARE\Microsoft\RASPPTP

  HKLM\SOFTWARE\Microsoft\RASPPTPE

  HKLM\SOFTWARE\Microsoft\RASPPTPM

  HKLM\SOFTWARE\Microsoft\TAPI DEVICES\RASPPTPM

  HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\NetworkCards\(x)

3. Quit Registry Editor, and then restart the computer.

Additional query words:

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search
Version           : :4.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.