KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q286443: Age of Empires II: Game May Quit, Hang, or Blackout the Screen

Article: Q286443
Product(s): Microsoft Home Games
Version(s): 2.0
Operating System(s): 
Keyword(s): kberrmsg kbimu
Last Modified: 06-AUG-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Age of Empires II: The Age of Kings, version 2.0 
- Microsoft Age of Empires II Expansion: The Conquerors 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you start one of the games listed at the beginning of this article, you may
experience any of the following symptoms:

- The screen may turn black after the opening movie is played.

- The game may stop responding (hang) when the startup screen is displayed.

- The game may quit unexpectedly while you are playing the game.

- The game may hang during game play.

- You may receive the following error message:

  <Game> caused an invalid page fault in module <filename>.

CAUSE
=====

This behavior can occur if the following conditions are true:

- Your computer has an upgraded processor that meets the minimum system
  requirements for the game.

- The original processor in your computer did not meet the minimum system
  requirements for the game.

MORE INFORMATION
================

Even though the processor itself now meets or exceeds the minimum system
requirements for the game, the components on the motherboard are designed to
operate at a slower speed and may not be able to handle the graphics in the
game.

Additional query words: msgame overclock hang lock black error ipf

======================================================================
Keywords          : kberrmsg kbimu 
Technology        : kbHomeProdSearch kbGamesSearch kbAOESearch kbAOE2Kings
Version           : :2.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.