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Q286433: ASP Performance Monitor Counters Fail from Terminal Session

Article: Q286433
Product(s): Internet Information Server
Version(s): 5.0
Operating System(s): 
Keyword(s): kbCOMIS kbWin2000sp3fix
Last Modified: 15-AUG-2002

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The information in this article applies to:

- Microsoft Internet Information Services version 5.0 
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SYMPTOMS
========

When you use Performance Monitor to monitor the performance and errors of Active
Server Pages (ASP) through a Terminal Server session, every counter shows zero
for statistics.

CAUSE
=====

The ASP performance counters cannot work across the kernel object namespace
boundaries that are required for this functionality in a Terminal Server
platform.

WORKAROUND
==========

The counters function correctly from the console, or when you connect remotely
from Performance Monitor.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows 2000. For
additional information, click the following article number to view the article
in the Microsoft Knowledge Base:

  Q260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or
later:

  Date        File Name     Version      
  ---------------------------------------
  2/19/2001   Asp.dll       5.0.2195.3269
  2/19/2001   Aspperf.dll   5.0.2195.3269
  2/19/2001   Infoadmn.dll  5.0.2195.3243
  2/19/2001   Infocomm.dll  5.0.2195.3243
  1/15/2001   Spmsg.dll     5.0.2195.3140
  2/19/2001   W3ctrs.dll    5.0.2195.2714
  2/19/2001   Isatq.dll     5.0.2195.3243


STATUS
======

Microsoft has confirmed that this is a problem in the Microsoft products that
are listed at the beginning of this article. This problem was first corrected in
Windows 2000 Service Pack 3.

Additional query words: kbIISCom

======================================================================
Keywords          : kbCOMIS kbWin2000sp3fix 
Technology        : kbiisSearch kbiis500
Version           : :5.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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