KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q285860: XFOR: Domains Removed from Message Filtering List Are Turfed

Article: Q285860
Product(s): Microsoft Exchange
Version(s): 5.5 SP4
Operating System(s): 
Keyword(s): 
Last Modified: 01-JUN-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, version 5.5 SP4 
-------------------------------------------------------------------------------

SYMPTOMS
========

If you remove domains from the Message Filtering list, the domains may continue
to be placed in the TurfDir folder, and messages may not be delivered.

CAUSE
=====

Typically, the Microsoft Exchange Internet Mail Service relies on a registry
entry or the Internet Mail Service properties to access the TurfDir folder.
However, when you click the Message Filtering button on the Connections tab in
the Internet Mail Service properties, you can enter domains or users that you
want to block delivery from. This information is passed to the information
store. If you add a domain, and then restart the Internet Mail Service, the new
domains are added to the TurfDir folder (they are "turfed"). When you remove
domains, the information store is not updated.

RESOLUTION
==========

To resolve this issue, use the Services tool in Control Panel to stop the
Microsoft Exchange Information Store service, and then restart it.

MORE INFORMATION
================

For additional information, click the article number below to view the article
in the Microsoft Knowledge Base:

  Q245465 XFOR: Configuring Message Filtering on the Internet Mail Service

Additional query words: TurfTable

======================================================================
Keywords          :  
Technology        : kbExchangeSearch kbZNotKeyword2 kbExchange550SP4
Version           : :5.5 SP4
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.