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Q284932: XADM: Error Message: Unable to Get Organizational Information…

Article: Q284932
Product(s): Microsoft Exchange
Version(s): 5.5
Operating System(s): 
Keyword(s): kberrmsg
Last Modified: 13-JUN-2001

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you use the Exmap.exe utility, you may receive the following error
message:

  Error: Unable to get organizational information from LDAP server. Your user
  credentials may not allow sufficient access to the directory.

CAUSE
=====

This issue can occur if you are running Active Directory Services Interface
(ADSI) version 2.5 with Microsoft Data Access Components (MDAC) version 2.6.

WORKAROUND
==========

To resolve this issue, install MDAC by using the rollback procedures that are
described in the document that is located on the following Microsoft Web site:

  http://support.microsoft.com/support/mdac/26setupfaq.asp
  (http://support.microsoft.com/support/mdac/26setupfaq.asp)

After you complete the rollback procedure, install MDAC version 2.5.

MORE INFORMATION
================

For additional information about compatibility issues with ADSI and MDAC, click
the article number below to view the article in the Microsoft Knowledge Base:

  Q275917 ADSI 2.5 and MDAC 2.6 Compatibility Issues

For more information on these consult:
-

Additional query words: exmap exch2kp2w

======================================================================
Keywords          : kberrmsg 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : :5.5
Issue type        : kbprb

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