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Q282968: Err Msg: "Unable to generate a new key request" w/Key Manager

Article: Q282968
Product(s): Internet Information Server
Version(s): 4.0
Operating System(s): 
Keyword(s): 
Last Modified: 11-SEP-2001

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The information in this article applies to:

- Microsoft Internet Information Server 4.0 
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SYMPTOMS
========

When you attempt to create a new key request by using Key Manager, you may
receive the following error message:

  Unable to generate a new key request

CAUSE
=====

One or more of the fields of the key request may contain an invalid character,
such as a comma (,), a single quotation mark ('), or a quotation mark (").

RESOLUTION
==========

Use only the letters A-Z and the numbers 0-9 as characters in the fields of the
request. You may use periods (.) in the common name to specify a fully qualified
domain name (FQDN).

MORE INFORMATION
================

Service Packs earlier than Service Pack 6 allow you to enter invalid characters
in the fields of the request. In Service Pack 6 and later, Key Manager prevents
you from entering invalid characters.

For an illustrated, step-by-step guide that describes how to install
certificates, see the following Web site:

  http://www.thawte.com/certs/server/keygen/iis4.html

Additional query words: iis4 key manager cert certificate

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Keywords          :  
Technology        : kbiisSearch kbiis400
Version           : :4.0
Issue type        : kbprb
Solution Type     : kbpending

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