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Q282901: Drive Letters Are Not Assigned for SCSI Devices

Article: Q282901
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 2,2.1,2.5
Operating System(s): 
Keyword(s): osr2 win95
Last Modified: 08-MAY-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows 95 OEM Service Release, versions 2, 2.1, 2.5 
-------------------------------------------------------------------------------

SYMPTOMS
========

If you insert an ATA PC Card before turning on a computer that already has a
SCSI PC Card present, the following problems may occur:

- No drive letter is assigned to some of the SCSI devices (such as a CD-ROM
  drive).

- A "ghost" drive appears (there are no folders or files, and you cannot write
  to the drive).

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information on support costs, please go to the following address on the World
Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English version of this fix should have the following file attributes or
later:

  Date        Time    Version    Size     File name
  ---------------------------------------------------
  02/06/2001  01:48p  4.00.1114  107,033  Configmg.vxd
  02/06/2001  01:39p  4.00.1115   68,962  Ios.vxd



WORKAROUND
==========

To work around this problem, insert the ATA PC Card after Windows has started.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

Additional query words: pcmcia

======================================================================
Keywords          : osr2 win95 
Technology        : kbWin95search kbOPKSearch kbWin95OPKOSR2 kbWin95OPKOSR25 kbWin95OPKOSR210
Version           : :2,2.1,2.5
Issue type        : kbprb

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