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Q282292: Encarta Interactive World Atlas 2001: Home Screen Is Blank

Article: Q282292
Product(s): Microsoft Home Multimedia Titles
Version(s): 
Operating System(s): 
Keyword(s): kbenv kbgraphic kbimu
Last Modified: 13-SEP-2001

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The information in this article applies to:

- Microsoft Encarta Encyclopedia Deluxe 2001 for Windows 
- Microsoft Encarta Interactive World Atlas 2001 
- Microsoft Encarta Reference Suite 2001 
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SYMPTOMS
========

When you start Microsoft Encarta Interactive World Atlas 2001, the home screen
may be blank.

Additionally, most of the commands on the Features menu may be blank.

CAUSE
=====

This behavior can occur if the Microsoft Internet Explorer Security settings are
configured to High.

RESOLUTION
==========

To resolve this issue, lower the Security settings in Internet Explorer:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click Internet Options.

3. On the Security tab, click Internet, and then click Default Level.

4. Click OK.

Additional query words: multi multi-media media mm black blue green home page

======================================================================
Keywords          : kbenv kbgraphic kbimu 
Technology        : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch kbEncartaReference2001 kbEncartaWorldAtlas2001
Version           : :
Issue type        : kbprb

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