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Q281930: SMS: ODP Schedule Times Are Reset to One-Hour Default

Article: Q281930
Product(s): Microsoft Systems Management Server
Version(s): 2.0 SP2,2.0 SP3
Operating System(s): 
Keyword(s): kbsms200 kbsms200bug kbsms200preSP4fix
Last Modified: 06-AUG-2002

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The information in this article applies to:

- Microsoft Systems Management Server versions 2.0 SP2, 2.0 SP3 
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SYMPTOMS
========

When Systems Management Server (SMS) Advertised Programs Manager (Smsapm32.exe)
starts, the Offer Data Provider (ODP) schedule times are reset to their default
of 1 hour until the next Client Configuration Installation Manager (CCIM) cycle
is run. If the SMS ODP schedules have been changed from their default of 1 hour,
they are not reset to their expected values until the next CCIM interval (the
default interval is 23 hours).

This problem affects SMS 2.0 Service Pack 2 (SP2) and Service Pack 3 (SP3) only.

CAUSE
=====

When Smsapm32.exe starts, it incorrectly overrides any user-configured or
administrator-configured ODP refresh times. Therefore, if clients have been
configured not to check for new advertised programs for long periods (for
example, to reduce network bandwidth), the configured schedule is not used until
the next scheduled CCIM interval (the default interval is 23 hours).


RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Systems Management
Server version 2.0. For additional information, click the following article
number to view the article in the Microsoft Knowledge Base:

  Q288239 SMS: How to Obtain the Latest Systems Management Server 2.0 Service
  Pack



STATUS
======

Microsoft has confirmed that this is a problem in the Microsoft products that
are listed at the beginning of this article. This problem was first corrected in
Systems Management Server 2.0 Service Pack 4.


Additional query words: prodsms

======================================================================
Keywords          : kbsms200 kbsms200bug kbsms200preSP4fix 
Technology        : kbSMSSearch kbSMS200SP2 kbSMS200SP3
Version           : :2.0 SP2,2.0 SP3
Issue type        : kbbug
Solution Type     : kbfix

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