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Q281523: Device Off for Extended Period

Article: Q281523
Product(s): The Microsoft Network
Version(s): 1.0,2.0
Operating System(s): 
Keyword(s): 
Last Modified: 12-NOV-2001

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The information in this article applies to:

- MSN Companion, versions 1.0, 2.0 
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SYMPTOMS
========

The customer asks: "What happens if the device is left unplugged for an extended
period of time?"

CAUSE
=====

Customer leaves MSN Companion unplugged for an extended period of time.

RESOLUTION
==========

- Some customers need to unplug appliances for extended periods of time while
  traveling. Customers who do this may need to be reminded of the following
  non-critical issues when they return:

- New e-mail received accumulates and remains in the inbox. If an inbox reaches
  maximum capacity, new messages take precedence and older messages are
  deleted.

- While out of town, customers can check e-mail remotely by accessing Hotmail
  through another terminal.

- The device could go into an automatic upgrade after extended periods of
  non-use. The upgrade with be either "mandatory" (one that customers will have
  to complete before using MSN Companion again) or "non-mandatory" (one in
  which customers can click "cancel" and then connect without upgrading).

MORE INFORMATION
================


Additional query words: kbimu

======================================================================
Keywords          :  
Technology        : _IKkbbogus kbMSNSearch kbMSNCompanion
Version           : :1.0,2.0
Issue type        : kbprb

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