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Q280740: Issues Associated with the SNA Server/HIS 2000 Web Client

Article: Q280740
Product(s): Microsoft SNA Server
Version(s): 3.0 SP2,3.0 SP3,3.0 SP4,4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4
Operating System(s): 
Keyword(s): kbDSupport kbsna300sp2 kbsna300sp3 kbsna300sp4
Last Modified: 12-JUN-2001

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The information in this article applies to:

- Microsoft SNA Server, versions 3.0 SP2, 3.0 SP3, 3.0 SP4, 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 SP4 
- Microsoft Host Integration Server 2000 
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SUMMARY
=======

This article discusses known issues that relate to installing, configuring, and
using the SNA Server/Host Integration Server (HIS) 2000 Web Client.

MORE INFORMATION
================

Issue 1: Installing the Web Client Over an Existing SNA/HIS 2000 End-User Client
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If you attempt to install the SNA Server/HIS 2000 Web Client on a computer that
already has an SNA Server/HIS 2000 client/server installed on it, you may
receive the following error message:

  Cannot install over existing client/server installation!

Resolution:

The Web Client cannot be installed on a computer that already has the SNA/HIS
2000 client/server on it. If you currently have a SNA client installed, there is
no need to install the Web Client.

Issue 2: Cannot Get a 3270/5250 Session by Using the Web Client.
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When you are trying to get a 3270 or 5250 session, the emulator opens and
displays a "blank screen," but never connects. If this computer had the SNA
Server/HIS 2000 end-user client installed on it and the end-user client was
later removed, the Web Client may be trying to use the old Win3270.ini and
Win5250.ini files for configuration information.

Resolution:

To resolve this problem:

1. Close out all sessions.

2. Search your entire hard drive for any Win3270.ini and Win5250.ini files, and
  then delete all of them.

3. Run the 3270/5250 sessions again. This process will cause new *.ini files to
  be created with the appropriate configuration settings that were set up by
  the Administrator.

Issue 3: Opening a 5250 Session for the First Time Gives an Error Message
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When you open a 5250 session for the first time, you may receive the following
error message:

  Local LU not configured on an active Node. Either the Local LU has not been
  configured, or its Node is not started. Please check your configuration!

  [F004][020000F0]

Resolution:

When the 5250full.htm file was edited by the Administrator with the needed
configuration information (for example, Sponsor Server, Local LU, Remote LU and
so on), lowercase letters were used. Use uppercase letters when you configure
the 5250full.htm file.


REFERENCES
==========

For more information on using, configuring, and troubleshooting the Web Client,
please review the Help documentation.

For additional information about the Web Client, click the article number below
to view the article in the Microsoft Knowledge Base:

  Q279003 Understanding and Configuring the SNA Server/HIS 2000 Web Client

Additional query words:

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Keywords          : kbDSupport kbsna300sp2 kbsna300sp3 kbsna300sp4 
Technology        : kbAudDeveloper kbSNAServSearch kbHostIntegServ2000 kbSNAServ400 kbSNAServ300SP3 kbSNAServ400SP1 kbSNAServ400SP2 kbSNAServ400SP3 kbSNAServ400SP4 kbSNAServ300SP2 kbSNAServ300SP4
Version           : :3.0 SP2,3.0 SP3,3.0 SP4,4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4
Issue type        : kbinfo

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