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Q280325: XCON: Text Wraps Unexpectedly in P772 Message

Article: Q280325
Product(s): Microsoft Exchange
Version(s): 5.5
Operating System(s): 
Keyword(s): exc55 kbExchange550preSP5fix
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
-------------------------------------------------------------------------------


SYMPTOMS
========

When you compose a Military Message Content protocol standard (P772) message
with text in one or more of the following fields, and then send the message
through an X.400 Connector, the text in the following fields may wrap
unexpectedly:

- The To or Cc box on the Recipients tab in the properties for the new message.
- The Message Instructions or Handling Instructions field.

This problem may occur inconsistently with various characters in the text, but it
most commonly occurs with the uppercase A, B, K, Q, or Y.

CAUSE
=====

This problem occurs when the Defense Message System (DMS) Exchange Server
message transfer agent (MTA) incorrectly interprets one or more characters in
the text as a carriage return/line feed (CR/LF), causing the text to wrap where
that character appears.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem. This fix may receive additional
testing at a later time, to further ensure product quality. Therefore, if you
are not severely affected by this problem, Microsoft recommends that you wait
for the next Microsoft Exchange Server version 5.5 service pack that contains
this fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, please go to the following
address on the World Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English version of this fix should have the following file attributes or
later:

Component: Message Transfer Agent (MTA)

+----------------------------+
| File name    | Version     | 
+----------------------------+
| Dbserver.sch | N/A         | 
+----------------------------+
| Dcprods.cat  | N/A         | 
+----------------------------+
| Ems_rid.dll  | 5.5.2654.28 | 
+----------------------------+
| Emsmta.exe   | 5.5.2654.28 | 
+----------------------------+
| Infoplog.cfg | N/A         | 
+----------------------------+
| Mtacheck.exe | 5.5.2654.28 | 
+----------------------------+
| Mtamsg.dll   | 5.5.2654.28 | 
+----------------------------+
| Mtaperf.dll  | 5.5.2654.28 | 
+----------------------------+
| P2.xv2       | N/A         | 
+----------------------------+
| P42.tpl      | N/A         | 
+----------------------------+
| P772.tpl     | N/A         | 
+----------------------------+
| X400om.dll   | 5.5.2654.28 | 
+----------------------------+



STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5.

Additional query words: other recipients crlf

======================================================================
Keywords          : exc55 kbExchange550preSP5fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : :5.5
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

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