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Q280306: XADM: Client Stops Responding If You Open Another User’s Folder

Article: Q280306
Product(s): Microsoft Exchange
Version(s): 5.5
Operating System(s): 
Keyword(s): 
Last Modified: 29-APR-2002

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When an Exchange Server 5.5 client computer user tries to open another user's
folder, the client computer may appear to stop responding, or it may require
more time than you expect to open the folder.

CAUSE
=====

This behavior can occur when distribution lists are used on folder permissions
to access another user's folder. Additionally, this behavior may occur after you
remove a server from a site where this server was specified as the distribution
list expansion server for this distribution list.

RESOLUTION
==========

To resolve this behavior, change the distribution lists to expand on any server
in the site or specify a valid server to expand the distribution list. To change
the expansion server for a distribution list:

1. In the Microsoft Exchange Administrator program, expand the site name, and
  then select the Recipients container that contains the distribution lists.

2. Select a distribution list that you want to modify, and then click the
  Properties button on the toolbar.

3. On the General tab, select the Expansion Server drop-down box, and then
  select a valid server in the site or change the setting to "Any Server in the
  site".

4. Click OK.

MORE INFORMATION
================

For additional information about distribution list expansion, click the article
number below to view the article in the Microsoft Knowledge Base:

  Q185194 XCON: Distribution List (DL) Expansion

For additional information about other behaviors that you can experience, click
the article number below to view the article in the Microsoft Knowledge Base:

  Q154537 XCON: Congestion in Message Transfer Service, Sending to DL

Additional query words: dl distribution list expansion slow removing server

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Keywords          :  
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : :5.5
Issue type        : kbprb

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