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Q280083: SMS: Collections May Be Missing, Empty, or Partially Empty

Article: Q280083
Product(s): Microsoft Systems Management Server
Version(s): 2.0,2.0 SP1,2.0 SP2,2.0 SP3
Operating System(s): 
Keyword(s): kbCollections kbSoftwareDist kbsms200preSP4fix
Last Modified: 09-MAY-2002

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The information in this article applies to:

- Microsoft Systems Management Server versions 2.0, 2.0 SP1, 2.0 SP2, 2.0 SP3 
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SYMPTOMS
========

In a multiple-tier hierarchy, collections that are created at a parent site may
become corrupted during replication to child sites. The result is blank
collections or collections with missing rules at the child sites.

CAUSE
=====

This issue occurs most commonly on child primary sites; the issue occurs because
.psd files are processed out of chronological order, causing some of the rules
to be discarded before the definition that would create the collection is
processed. The Makecoll.exe tool from the Resource Kit seems to cause the
problem more often than creating a collection through the Administrator console.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Systems Management
Server version 2.0. For additional information, please see the following article
in the Microsoft Knowledge Base:

  Q288239 SMS: How to Obtain the Latest Systems Management Server 2.0 Service
  Pack



WORKAROUND
==========

Note that updating the problem collection by using the Administrator console
from the parent site may correct the discrepancy, but you may need to repeat
this process several times for complete success.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article. This problem was first corrected in
Systems Management Server 2.0 Service Pack 4.

Additional query words: prodsms kbsms200preSP3fix

======================================================================
Keywords          : kbCollections kbSoftwareDist kbsms200preSP4fix 
Technology        : kbSMSSearch kbSMS200 kbSMS200SP1 kbSMS200SP2 kbSMS200SP3
Version           : :2.0,2.0 SP1,2.0 SP2,2.0 SP3
Issue type        : kbbug
Solution Type     : kbfix

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