Q280054: SMS: Remote Session Disconnects If Second User Tries to Connect

Article: Q280054
Product(s): Microsoft Systems Management Server
Version(s): 2.0
Operating System(s): 
Keyword(s): kbtool kbClient kbMMC kbRemote kbSecurity kbsms200 kbsms200bug kbHelpDesk kbsmsAdmin kb
Last Modified: 27-JUL-2001

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The information in this article applies to:

- Microsoft Systems Management Server version 2.0 
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SYMPTOMS
========

When a target computer is being remote controlled by one Systems Management
Server (SMS) administrator, and a second SMS administrator ignores the response
message that reports that the computer is already being remote controlled by
another viewer, and repeatedly attempts to remote control the computer, the
first session may be disconnected unexpectedly.

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 2.0.

MORE INFORMATION
================

When this problem occurs, users who are not on the Permitted Viewers list are
unable to access the computer.


Additional query words: prodsms

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Keywords          : kbtool kbClient kbMMC kbRemote kbSecurity kbsms200 kbsms200bug kbHelpDesk kbsmsAdmin kbsmsUtil kbRemoteProg 
Technology        : kbSMSSearch kbSMS200
Version           : :2.0
Issue type        : kbbug
Solution Type     : kbfix

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