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Q279788: SMS: Software Metering Client Agent Generates Access Violation

Article: Q279788
Product(s): Microsoft Systems Management Server
Version(s): 2.0,2.0 SP1,2.0 SP2,2.0 SP3
Operating System(s): 
Keyword(s): kbsms200bug kbsms200fix kbsmsMeter kbsms200preSP4fix
Last Modified: 06-AUG-2002

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The information in this article applies to:

- Microsoft Systems Management Server versions 2.0, 2.0 SP1, 2.0 SP2, 2.0 SP3 
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SYMPTOMS
========

The Systems Management Server (SMS) Software Metering Client agent may generate
an access violation when the client runs a program.

CAUSE
=====

The SMS Software Metering Client agent parses the product version properties of
a program file to assess the details of the program when it is started. If the
program that is being started contains a long Product Version string, the
Software Metering Client agent (Licclint.exe in Microsoft Windows NT or
Clicli95.exe in Microsoft Windows 95 or Microsoft Windows 98) can cause an
access violation.

To determine if this is the cause of the access violation, examine the file
properties of the program file that is being run at the time of the access
violation.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Systems Management
Server version 2.0. For additional information, click the following article
number to view the article in the Microsoft Knowledge Base:

  Q288239 SMS: How to Obtain the Latest Systems Management Server 2.0 Service
  Pack



STATUS
======

Microsoft has confirmed that this is a problem in the Microsoft products that
are listed at the beginning of this article. This problem was first corrected in
Systems Management Server 2.0 Service Pack 4.


Additional query words: prodsms

======================================================================
Keywords          : kbsms200bug kbsms200fix kbsmsMeter kbsms200preSP4fix 
Technology        : kbSMSSearch kbSMS200 kbSMS200SP1 kbSMS200SP2 kbSMS200SP3
Version           : :2.0,2.0 SP1,2.0 SP2,2.0 SP3
Hardware          : x86
Issue type        : kbbug
Solution Type     : kbfix

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