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Q279540: MSN Companion Compaq IA-2 err msg "Missing operating system"

Article: Q279540
Product(s): The Microsoft Network
Version(s): 1.0,2.0
Operating System(s): 
Keyword(s): 
Last Modified: 12-NOV-2001

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The information in this article applies to:

- MSN Companion, versions 1.0, 2.0 
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SYMPTOMS
========

Compaq IA-2 devices only.

- When the system is booted on the COMPAQ logo comes up and remains there.

- In the upper left hand corner it reads

  Missing operating system

- This is happens every time.

CAUSE
=====

There is a problem with the hardware.

RESOLUTION
==========

If you receive support requests from customers who wish to return MSN Companion
Internet devices, instruct them to contact Compaq. Do not refer these customers
back to Radio Shack.

REFERENCES
==========

See also:

Q279449 - MSN Companion Compaq IA-2 device has black screen

QXXXXXX - MSN Companion Compaq IA-2 err msg "no boot device present, system
halting"

Additional query words: kbimu, Compaq IA-2

======================================================================
Keywords          :  
Technology        : _IKkbbogus kbMSNSearch kbMSNCompanion
Version           : :1.0,2.0
Issue type        : kbprb

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