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Q279311: EWED Error Message: The Audio Device Is Not Available or in Use

Article: Q279311
Product(s): Microsoft Home Multimedia Titles
Version(s): 
Operating System(s): 
Keyword(s): kbenv kberrmsg kbsound kbimu
Last Modified: 26-MAY-2001

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The information in this article applies to:

- Microsoft Encarta Reference Suite 2001 
- Microsoft Encarta World English Dictionary 2001 
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SYMPTOMS
========

When you attempt to play sounds from Microsoft Encarta World English Dictionary
2001, you may receive the following error message:

  The audio device is not available or in use.

In addition, the text "MVMCI13" may be displayed in the box in which the playback
controls are usually displayed.

CAUSE
=====

This behavior may occur if Encarta World English Dictionary 2001 is installed on
a Microsoft Windows NT 4.0-based computer.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

Additional query words: multi multi-media media mm mvmci13 ewed ers2001 winnt

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Keywords          : kbenv kberrmsg kbsound kbimu 
Technology        : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaReference2001 kbEncartaWorldEngDict2001
Version           : :
Issue type        : kbprb

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