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Q279158: XADM: Exchange 5.5 May Not Close Registry Properly After Install

Article: Q279158
Product(s): Microsoft Exchange
Version(s): 5.5
Operating System(s): 
Keyword(s): 
Last Modified: 06-AUG-2002

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SUMMARY
=======

When you install Exchange Server 5.5 on a cluster, the wizard sets up the
services in the registry as resources. It apparently does not add NULL to the
end of the strings. Everything appears in Regedt32 and Cluadmin, but if you open
up the saved hive as a binary file, you can see, for example, that MSExchangeDS
is not followed by NULL, whereas something like the Cluster Name Name property
value is.

MORE INFORMATION
================

The manual workaround is to open up the registry for that value, and retype the
name exactly as you see it. That way, the string will be correct and you will
not see this problem. You can also go to the end of the string, press DELETE
once or twice to remove any unseen characters. Also, as another workaround, you
can use the following two-part procedure.

Part One
--------

Perform this step on the primary node first. You can either stop the cluster
service on the second node, or run the same commands on the next node.

1. Using Regfind from either the Microsoft Windows NT 4.0 version 3 Resource Kit
  or the Microsoft Windows 2000 Resource Kit, use the following command to
  gather and check the registry settings:

  regfind <local machine name> -p HKEY_LOCAL_MACHINE\cluster -z >
  <filename.txt>

2. Open the text file and it will show you what keys do not end in NULL under
  the cluster hive. The following is a standard installation of Exchange Server
  5.5 on a Windows 2000 cluster server with Service Pack 1 (SP1). Your results
  may vary:

HKEY_LOCAL_MACHINE\cluster
   Resources
   09df7cdc-636e-49c9-8f47-ad8bffa4c82b
   Parameters
   ServiceName = (*** MISSING TRAILING NULL CHARACTER***)MSExchangeIS 0e286e64-fd88-42bf-a9db-5c1feba9bbda
   Parameters
   ServiceName = (*** MISSING TRAILING NULL CHARACTER ***)MSExchangeMSMI
   1a6745a2-d268-4b77-8d8c-621630c11866
   Description = (*** MISSING TRAILING NULL CHARACTER ***)'"Exchange message tracking logs"'248941cc-057c-46c4-b3b5-ae416907181c
   Description = (*** MISSING TRAILING NULL CHARACTER ***)MS Schedule+ Free/Busy Connector
   Parameters
   ServiceName = (*** MISSING TRAILING NULL CHARACTER ***)MSExchangeFB
   2863ea10-e0b4-4e5c-93dd-754a3448baa0
   Parameters
   ServiceName = (*** MISSING TRAILING NULL CHARACTER ***)MSExchangeDS
   4215a05b-26e7-42dc-84d7-50f74c7ba312
   Parameters
   ServiceName = (*** MISSING TRAILING NULL CHARACTER ***)MSExchangeDX
   619701dd-1c23-42fc-a9b8-9c1d94e6d0af
   Description = (*** MISSING TRAILING NULL CHARACTER ***)Microsoft Exchange System Attendant
   Parameters
   ServiceName = (*** MISSING TRAILING NULL CHARACTER ***)MSExchangeSA
   635372ed-1d4b-49ba-9b13-3c1d08df61eb
   Description = (*** MISSING TRAILING NULL CHARACTER ***)'"Access to address objects"'7208345a-9beb-45f3-bdf3-30fb073dba0f
   Description = (*** MISSING TRAILING NULL CHARACTER ***)Microsoft Exchange Event Service
   Parameters
   ServiceName = (*** MISSING TRAILING NULL CHARACTER ***)MSExchangeES
   c5c03485-7d2e-40fa-8438-b17ff33832dc
   Description = (*** MISSING TRAILING NULL CHARACTER ***)'"Access for MSMI postoffice"'f6d99bf9-44bc-41cb-a919-0617af627459
   Description = (*** MISSING TRAILING NULL CHARACTER ***)'"Access to EDK objects"'

3. If you are satisfied with the selection of keys under the cluster hive that
  Regfind will edit, go to Part Two.

Part Two
--------

Using the following command to add NULL to the registry keys in your text file:

  regfind <local machine name> -p HKEY_LOCAL_MACHINE\cluster -z -r >
  <filename.txt>

Adding a text file is optional, but recommended just to compare and make sure.

The command, regfind /?, will give you detailed descriptions of the command
options.

This problem has been seen with the product PATROL for Microsoft Windows 2000;
the component name is PATROL Knowledge Module for Microsoft Cluster Server.

Additional query words:

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Keywords          :  
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : :5.5
Issue type        : kbhowto

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