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Q279064: MSN Companion Troubleshooting Tools Secret Codes

Article: Q279064
Product(s): The Microsoft Network
Version(s): 1.0
Operating System(s): 
Keyword(s): 
Last Modified: 12-NOV-2001

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The information in this article applies to:

- MSN Companion, version 1.0 
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SUMMARY
=======

The MSN Companion has several secret codes that give access to special
troubleshooting information on the device or that perform special
troubleshooting actions.

MORE INFORMATION
================

These codes are:

- FIXIT - gives access to advanced dialing settings; also lets you change the
  password that is stored on the device and used for automatic login. (See:
  Q278481 - MSN Companion Troubleshooting Tool FIXIT)

- HAMMER - resets all dialing settings (See: Q274364 - MSN Companion
  Troubleshooting Tool HAMMER)

- MURMUR - removes all of the current user's information, and reset the device
  so that you can use a new Member ID. (See: Q279037 - MSN Companion
  Troubleshooting Tool MURMUR)

See the article on each secret code for more details.

How do I enter the secret codes?
--------------------------------

1. Turn on the MSN Companion and immediately click do not connect.

2. On the main troubleshooting page click I have some other problem that isn't
  described above.

3. In the text entry box type the secret code and click Go.

  Note: be certain you know what each code does and does not do before you
  activate it.

Additional query words: kbimu

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Keywords          :  
Technology        : _IKkbbogus kbMSNSearch kbMSNCompanion
Version           : :1.0
Issue type        : kbinfo

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