Q279009: Combat Flight Simulator 2 Err Msg: Font Name Isn’t Found…
Article: Q279009
Product(s): Microsoft Home Games
Version(s): 1.0
Operating System(s):
Keyword(s): kberrmsg kbimu msgame
Last Modified: 06-AUG-2002
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The information in this article applies to:
- Microsoft Combat Flight Simulator 2: WWII Pacific Theater, version 1.0
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SYMPTOMS
========
When you start Microsoft Combat Flight Simulator 2, you may receive the
following error message:
Font <font name> isn't found; using <font name> instead.
In addition, you may experience any of the following symptoms:
- Fonts may not be displayed in the program.
- Fonts may be displayed as symbols in the program.
- Fonts may be distorted in the program.
CAUSE
=====
This behavior can occur if any of the following conditions are true:
- The program is not properly installed.
- The ttfCache file is damaged.
RESOLUTION
==========
To resolve this issue, use the following methods in the order in which they are
presented.
Uninstall Combat Flight Simulator 2
-----------------------------------
To uninstall Combat Flight Simulator 2:
1. Click Start, point to Settings, and then click Control Panel.
2. Double-click Add/Remove Programs.
3. Click Microsoft Combat Flight Simulator 2, and then click Add/Remove.
4. Click Uninstall, and then click OK.
5. Follow the instructions on the screen to uninstall Combat Flight Simulator 2.
Delete the Combat Flight Simulator 2 Folder
-------------------------------------------
To delete the Combat Flight Simulator 2 folder:
1. Click Start, point to Find, and then click "Files or Folders".
In Microsoft Windows Millennium Edition (Me), click Start, point to Search,
and then click "For Files or Folders".
2. In the Named box, type "combat flight simulator 2" (without the quotation
marks).
3. In the "Look in" box, click My Computer.
4. Make sure that the "Include subfolders" check box is selected.
5. Click Find Now.
6. Right-click the Combat Flight Simulator 2 folder, and then click Delete
7. When you are prompted to confirm the folder deletion, click Yes.
8. Close the Find: Files Named Combat Flight Simulator 2 window.
Clean Boot the Computer
-----------------------
To clean boot the computer, use the appropriate method for your version of
Microsoft Windows.
Microsoft Windows Millennium Edition:
For additional information about how to perform a clean boot, click the article
number below to view the article in the Microsoft Knowledge Base:
Q267288 How to Perform a Clean Boot in Windows Millennium Edition
Microsoft Windows 98:
1. Click Start, and then click Run.
2. In the Open box, type "msconfig" (without the quotation marks), and then
click OK.
3. On the General tab, click Selective Startup, and then click to clear the
following check boxes:
- Process Config.sys File
- Process Autoexec.bat File
- Process Winstart.bat File (if available)
- Process Win.ini File
- Load Startup Group Items
4. Click OK. When you are prompted to restart the computer, do so.
For additional information about how to clean boot Windows 98, click the article
number below to view the article in the Microsoft Knowledge Base:
Q192926 How to Perform Clean-Boot Troubleshooting for Windows 98
NOTE: To restore your original Startup options, click Normal Startup on the
General tab in System Configuration Utility.
Microsoft Windows 95:
1. Restart the computer. When you see the "Starting Windows 95" message, press
the F8 key, and then select Command Prompt Only from the Startup menu.
2. At the command prompt, type "win" (without the quotation marks), and then
press ENTER. Press and hold down the SHIFT key until the Windows startup
sequence is complete.
3. Disable any anti-virus or disk tool programs installed on the computer.
For information about how to disable these programs, see the printed or online
documentation for the program.
4. Quit all running programs except Explorer and Systray. To do this, press
CTRL+ALT+DELETE, click the program that you want to quit, and then click End
Task. If you receive a message that the program is busy or not responding,
click End Task again. Repeat this step to quit all programs except Explorer
and Systray.
For additional information about how to clean boot Windows 95, click the article
number below to view the article in the Microsoft Knowledge Base:
Q177604 Multimedia: Troubleshooting Using Clean Boot of Windows 95
NOTE: To restore your original Startup options, restart the computer normally,
and then enable any anti-virus or disk tool programs installed on the computer.
For information about how to enable these programs, see the printed or online
documentation for the program.
Reinstall Combat Flight Simulator 2 in a New Folder
---------------------------------------------------
1. Insert the Combat Flight Simulator 2 CD-ROM into your CD-ROM drive.
2. Click Install and then click Next.
3. Click "Customize installation options".
4. Click to select the installation option that you want, and then click Change.
5. In the Path box, delete the existing path, and then type the following line
<drive>:\Program Files\Microsoft Games\CFS2
where <drive> is the drive letter of the hard disk on which you want to
install Combat Flight Simulator 2.
6. Click OK. When you are prompted to create the folder, click Yes.
7. Click OK, and then follow the instructions on the screen to reinstall Combat
Flight Simulator 2.
If the issue continues to occur, proceed to the next method.
Delete the ttfCache File
------------------------
To delete the ttfCache file:
1. Configure your computer to show hidden files. To do this, use the appropriate
method for your operating system.
Windows Millennium Edition:
a. Double-click the My Computer icon on the desktop.
b. Click the Tools tab, and then click Folder Options.
c. Under "Hidden Files or Folders", click "Show hidden files or folders".
d. Click OK.
Windows 95 or Windows 98:
a. Double-click the My Computer icon on the desktop.
b. On the View menu, click Options or Folder Options.
c. Click the View tab.
d. Under Hidden Files, click "Show all Files".
e. Click OK.
2. Locate the ttfCache file on your hard disk. To do this:
a. Click Start, point to Find, and then click "Files or Folders".
In Microsoft Windows Millennium Edition (Me), click Start, point to Search,
and then click "For Files or Folders".
b. In the Named box, type "ttfcache" (without the quotation marks).
c. In the "Look in" box, click My Computer, and then click Find Now.
3. In the list of found files, right-click the ttfCache file, and then click
Delete.
4. When you are prompted to confirm the file deletion, click Yes.
5. Close the Find: Files Named ttfCache window.
6. Restart the computer.
If the issue continues to occur, click the article number below to view the
article in the Microsoft Knowledge Base:
Q274571 Font Related Issues in Microsoft Games
REFERENCES
==========
The ttfCache file is a hidden file in the Windows folder that is rebuilt when
you do one of the following:
- Start Windows in Safe mode, and then restart Windows normally.
- Delete the ttfCache file and then restart Windows normally.
For additional information about the ttfCache file, click the article number
below to view the article in the Microsoft Knowledge Base:
Q169504 TrueType Fonts Displayed Incorrectly
Additional query words: 1.00 msgame combatfs cfs2 missing text corrupt invisible isn t glassga quartz
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Keywords : kberrmsg kbimu msgame
Technology : _IKkbbogus kbGamesSearch kbCombatFlightSim2 kbCombatFlightSimSearch kbSimSearch
Version : :1.0
Issue type : kbprb
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