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Q278912: XWEB: Exchange 5.5 OWA Unable to Open an Exchange 2000 Mailbox

Article: Q278912
Product(s): Microsoft Exchange
Version(s): 5.5
Operating System(s): 
Keyword(s): kbExchange550sp4Fix
Last Modified: 13-DEC-2000

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you restart an Exchange Server 5.5 computer which has Microsoft Outlook Web
Access (OWA) installed on it, users may not be able to use that Exchange Server
computer to log on to Microsoft Exchange 2000 mailboxes unless someone first
uses that computer to log on to an Exchange Server 5.5 mailbox.

After you log on to an Exchange Server 5.5 mailbox, users can log on to Exchange
2000 mailboxes.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 4.

Additional query words:

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Keywords          : kbExchange550sp4Fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : :5.5
Issue type        : kbbug
Solution Type     : kbnofix

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