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Q278866: MSN Companion dials but does not connect during set-up.

Article: Q278866
Product(s): The Microsoft Network
Version(s): 1.0
Operating System(s): 
Keyword(s): 
Last Modified: 12-NOV-2001

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The information in this article applies to:

- MSN Companion, version 1.0 
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SYMPTOMS
========

During account set-up the MSN Companion unit dials out, makes the handshake, but
does not connect. The customer is unable to complete set-up.

CAUSE
=====

Either:

- Account may have expired.

- Password may be invalid.

RESOLUTION
==========

Call Customer service at (1) (888) 765-2411.


Additional query words: kbimu

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Keywords          :  
Technology        : _IKkbbogus kbMSNSearch kbMSNCompanion
Version           : :1.0
Issue type        : kbprb

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