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Q278861: MSN Companion gets constant busy signal

Article: Q278861
Product(s): The Microsoft Network
Version(s): 1.0
Operating System(s): 
Keyword(s): 
Last Modified: 12-NOV-2001

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The information in this article applies to:

- MSN Companion, version 1.0 
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SYMPTOMS
========

When attempting to connect with MSN companion, customer gets a constant busy
signal.

CAUSE
=====

Either:

- All lines are being used.

- The phone number is bad.

RESOLUTION
==========

If the number is busy because all lines are being used, wait a few minutes and
try again or try again at a different time of day.

If you would like to try a different access number, call Technical Support to see
if there are additional access numbers in your area and to get instructions for
changing your access number.

Call MSN Companion Technical Support at (1) (888) 386-6497.


REFERENCES
==========

See also: Q278715 - Unable to connect to MSN Companion

Additional query words: kbimu

======================================================================
Keywords          :  
Technology        : _IKkbbogus kbMSNSearch kbMSNCompanion
Version           : :1.0
Issue type        : kbprb

=============================================================================

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