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Q277895: Errors Occur Submitting Renewal to Certificate Server 1.0

Article: Q277895
Product(s): Internet Information Server
Version(s): 5.0
Operating System(s): 
Keyword(s): tslic_tslic
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Internet Information Services version 5.0 
- Microsoft Windows NT version 4.0 Option Pack 
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SYMPTOMS
========

If you try to renew an Internet Information Services (IIS) 5.0 certificate that
has been issued by Certificate Server 1.0, and you follow the instructions in
Q277891, when you attempt to submit the renewal request to the Certificate
Server by using the Web interface, you may receive the following error message:

  Error!!!
  Certificate Server is unable to process your request.
  Last Status Error Code = 80093005
  Please verify that you are submitting a valid request or contact your
  Certificate Authority for assistance.

CAUSE
=====

IIS 5.0 generates the renewal request file in a PKCS#7 format, which is not
supported by Certificate Server 1.0.

RESOLUTION
==========

On the computer running IIS 5.0, install the fix in the following Knowledge Base
article, and then generate a new request in PKCS#10 format:

  

  Q262979 Cannot Renew Verisign Certificates in IIS 5.0

WORKAROUND
==========

Remove the expired certificate, and then request a new certificate from
Certificate Server 1.0.

STATUS
======

Microsoft has confirmed this to be a problem in Internet Information Services
5.0.

MORE INFORMATION
================

The renewal process works correctly in Microsoft Certificate Server 2.0.

REFERENCES
==========

For additional information, click the article numbers below to view the articles
in the Microsoft Knowledge Base:

  Q277891 How to Renew Certificates That Are Used with IIS 5.0

  Q277893 How to Renew Certificates That Are Used with IIS 4.0

  Q262979 Cannot Renew Verisign Certificates in IIS 5.0

Additional query words: iis 5

======================================================================
Keywords          : tslic_tslic 
Technology        : kbWinNTsearch kbWinNT400search kbiisSearch kbiis500 kbWinNT400OptionPack
Version           : :5.0
Issue type        : kbprb
Solution Type     : kbpending

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