KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q276404: Error Message "Stop 0xA" When Running Tcpip.sys

Article: Q276404
Product(s): Microsoft Windows NT
Version(s): 4.0,4.0 SP6
Operating System(s): 
Keyword(s): kberrmsg
Last Modified: 08-MAY-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Workstation version 4.0 
- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Server versions 4.0, 4.0 SP6, Terminal Server Edition 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you run a post-Service Pack 6 (SP6) version of Tcpip.sys that is dated
2/22/00 through 5/26/00, you may receive the following error message on a blue
screen with parameters similar to:

  0x0000000a (0x00000000, 0x00000002, 0x00000001, 0xf31ded4a)

CAUSE
=====

A regression was introduced in the hotfix for the UDP broadcast attack because
of a change in IpRoute.c.

RESOLUTION
==========

Please contact Microsoft Product Support Services for a new hotfix version of
the Tcpip.sys file.

The following hotfix resolves the problem. (Hotfixes which have file date on or
past the date/time stamp in the following list can also resolve the problem.)

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem. This fix may receive additional
testing at a later time, to further ensure product quality. Therefore, if you
are not severely affected by this problem, Microsoft recommends that you wait
for the next Windows NT 4.0 Service Pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, please go to the following
address on the World Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English version of this fix should have the following file attributes or
later:

  Date      Time    Version      Size    File name     Platform
  -------------------------------------------------------------
05/26/2000  01:33p              174,544    tcpip.sys   i386
05/26/2000  01:32p              310,896    tcpip.sys   alpha



STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.


Additional query words: tcpip sys IpRoute c

======================================================================
Keywords          : kberrmsg 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServ400sp6 kbNTTermServSearch
Version           : :4.0,4.0 SP6
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.