Q276338: Classic Board Games: Computer Hangs When You Uninstall Program

Article: Q276338
Product(s): Microsoft Home Games
Version(s): 1.0
Operating System(s): 
Keyword(s): kb3rdparty kbsound kbimu msgame
Last Modified: 12-NOV-2001

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The information in this article applies to:

- Microsoft Classic Board Games, version 1.0 
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SYMPTOMS
========

When you attempt to uninstall Microsoft Classic Board Games, the computer may
stop responding (hang).

CAUSE
=====

This behavior can occur if a sound card based on the SoundMAX chip set is
installed in your computer.

RESOLUTION
==========

To resolve this issue, contact your hardware manufacturer to inquire about how
to obtain and install the latest version of the sound driver for your sound
card.

For information about how to contact your hardware manufacturer, click the
appropriate article number below to view the article in the Microsoft Knowledge
Base:

  Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

  Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

  Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

MORE INFORMATION
================

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: 1.00 msgame boardgames cbg remove hangs freeze lock

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Keywords          : kb3rdparty kbsound kbimu msgame 
Technology        : kbHomeProdSearch _IKkbbogus kbHomeMMsearch kbGamesSearch kbClassicBoardGames
Version           : :1.0
Issue type        : kbprb

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