KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q276232: SNARAS Connections Fail with Events 101 and 201

Article: Q276232
Product(s): Microsoft SNA Server
Version(s): 4.0,4.0 SP1,4.0 SP2,4.0 SP3
Operating System(s): 
Keyword(s): kbDSupport sna4 kbsna400sp1 kbsna400sp2 kbsna400sp3 kbSNA400sp4fix kbSNA400PreSP4fix
Last Modified: 13-JUN-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft SNA Server, versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3 
-------------------------------------------------------------------------------

SYMPTOMS
========

Attempts to open Remote Access Service (RAS) connections over SNARAS may fail
with a "TP Not Avail, No Retry" error. The RAS server logs the following events
when this problem occurs:

Event ID: 60 
Source: SNA Server
Description: Failed to invoke APPC TP SNARAS, sense data = X'084C0000'

Event ID: 557
Source: SNA Server
Description: DLOAD has timed out

These errors occur after the SNARAS service fails and logs the following events:

Event ID 201:
Description:  SNARAS - Internal error: File E:\sna40\snaras\win32\srline.c at line 185. 

EVENT ID 101:
Description:  SNARAS - Bad in use count in correlator. Got 0x3A00000 expected 0x0.


RESOLUTION
==========

To resolve this problem, obtain the latest service pack for SNA Server 4.0. For
additional information, please see the following article in the Microsoft
Knowledge Base:

  Q215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack



STATUS
======

Microsoft has confirmed this to be a problem in Microsoft SNA Server version
4.0, 4.0 SP1, 4.0 SP2, and 4.0 SP3.

This problem was first corrected in SNA Server 4.0 Service Pack 4.

Additional query words: sp1 sp2 sp3

======================================================================
Keywords          : kbDSupport sna4 kbsna400sp1 kbsna400sp2 kbsna400sp3 kbSNA400sp4fix kbSNA400PreSP4fix 
Technology        : kbAudDeveloper kbSNAServSearch kbSNAServ400 kbSNAServ400SP1 kbSNAServ400SP2 kbSNAServ400SP3
Version           : :4.0,4.0 SP1,4.0 SP2,4.0 SP3
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.