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Q276218: Win9x 3270 Client May Not Unload from Memory on Windows 98

Article: Q276218
Product(s): Microsoft SNA Server
Version(s): 4.0,4.0 SP1,4.0 SP2,4.0 SP3
Operating System(s): 
Keyword(s): kbSNA400sp4fix kbSNA400PreSP4fixkbbuglist kbfixlist
Last Modified: 13-JUN-2001

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The information in this article applies to:

- Microsoft SNA Server, versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3 
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SYMPTOMS
========

After you run the Win9x 3270 Client or any other third-party software, when you
shut down the application, some dynamic-link libraries (DLLs) and executables
may be left in memory and may not be unloaded. If you are using System
Information (Sysinfo.exe) from Windows 98, you may note that the following files
are left in memory when you use the SNA Server Win3270.exe application:

- Cfgs3270.dll
- Win3270.exe

These files remain in memory after SnaBase is shut down. If you start up a new
client and then shut it down, multiple copies of these files are loaded, causing
available memory to eventually be used up. This problem occurs only when you are
using named pipes as the network transport. If you use TN3270 or Transfer
Control Protocol/Internet Protocol (TCP/IP) for client connectivity, this
problem does not occur.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for SNA Server 4.0. For
additional information, please see the following article in the Microsoft
Knowledge Base:

  Q215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack



STATUS
======

Microsoft has confirmed this to be a problem in Microsoft SNA Server version
4.0.

This problem was first corrected in SNA Server 4.0 Service Pack 4.

Additional query words: sp1 sp2 sp3 3rd-party 3rd party

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Keywords          : kbSNA400sp4fix kbSNA400PreSP4fix kbbuglist kbfixlist
Technology        : kbAudDeveloper kbSNAServSearch kbSNAServ400 kbSNAServ400SP1 kbSNAServ400SP2 kbSNAServ400SP3
Version           : :4.0,4.0 SP1,4.0 SP2,4.0 SP3
Issue type        : kbbug
Solution Type     : kbfix

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