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Q275448: Encarta 2001 Err Msg: Invalid Page Fault in Module Swonce.dll

Article: Q275448
Product(s): Microsoft Home Multimedia Titles
Version(s): 
Operating System(s): 
Keyword(s): kbenv kberrmsg kbimu
Last Modified: 06-AUG-2002

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The information in this article applies to:

- Microsoft Encarta Africana, Third Edition 
- Microsoft Encarta Encyclopedia Deluxe 2001 for Windows 
- Microsoft Encarta Encyclopedia Standard 2001 for Windows 
- Microsoft Encarta Interactive World Atlas 2001 
- Microsoft Encarta Reference Suite 2001 
- Microsoft Encarta World English Dictionary 2001 
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SYMPTOMS
========

When you attempt to install one of the programs listed at the beginning of this
article, you may receive the following error message

  GLJ<####> has caused an invalid page fault in module Swonce.dll.

where <####> is a number.

NOTE: You may also receive this error message when you attempt to install
Macromedia Shockwave.

CAUSE
=====

This behavior can occur if the system date on your computer is set to a date
earlier than 1980 or if the computer date is set to several years into the
future.


RESOLUTION
==========

To resolve this issue, set the system date on your computer to the current date.
To do this:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click Date/Time.

3. Click the Date & Time tab.

4. Under Date, click the current day, month, and year.

5. Click OK.

6. Close Control Panel.

STATUS
======

Microsoft has confirmed that this is a problem in the Microsoft products that
are listed at the beginning of this article.

Additional query words: multi multi-media media mm ee2001 ers2001 ea3 eiwa ewed gpf ipf

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Keywords          : kbenv kberrmsg kbimu 
Technology        : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch kbEncartaAfricana300 kbEncartaReference2001 kbEncartaWorldAtlas2001 kbEncartaWorldEngDict2001
Version           : :
Issue type        : kbprb

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