KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q274656: CFS2 Error Message: Invalid Page Fault in Module Winhlp32.exe

Article: Q274656
Product(s): Microsoft Home Games
Version(s): 1.0
Operating System(s): 
Keyword(s): kb3rdparty kbdisplay kberrmsg kbimu msgame
Last Modified: 07-MAY-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Combat Flight Simulator 2: WWII Pacific Theater, version 1.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you attempt to start online Help in Microsoft Combat Flight Simulator 2,
you may receive an error message similar to the following:

  Winhlp32 caused an invalid page fault in module Winhlp32.exe.

CAUSE
=====

This behavior can occur if both of the following conditions are true:

- A Voodoo 3 video adapter is installed in the computer.

- The Microsoft Windows color palette is set to True Color (32 bit).

RESOLUTION
==========

To resolve this issue, reduce the Windows color palette setting:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click Display.

3. Click the Settings tab.

4. In the Colors or Color Palette box, click High Color (16 bit).

5. Click OK.

6. If you are prompted to restart the computer, do so.

MORE INFORMATION
================

You may also be able to resolve this issue by obtaining and installing the
latest video driver for video adapter.

To download the latest video driver for the Voodoo 3 video adapter, visit the
following 3Dfx Web site:

  http://www.3dfxgamer.com

The third-party contact information included in this article is provided to help
you find the technical support you need. This contact information is subject to
change without notice. Microsoft in no way guarantees the accuracy of this
third-party contact information.

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: 1.00 msgame combatfs cfs2 gpf ipf

======================================================================
Keywords          : kb3rdparty kbdisplay kberrmsg kbimu msgame 
Technology        : kbHomeProdSearch _IKkbbogus kbGamesSearch kbCombatFlightSim2 kbCombatFlightSimSearch
Version           : :1.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.