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Q274644: Address book is unavailable to Jaws users

Article: Q274644
Product(s): The Microsoft Network
Version(s): 6.0
Operating System(s): 
Keyword(s): 
Last Modified: 02-MAY-2001

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The information in this article applies to:

- The Microsoft Network version 6.0 
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SYMPTOMS
========

MSN members using MSN Explorer and JAWS for Windows screen reader software, may
find that when attempting to access the address book, the link defaults to the
Compose E-Mail page.

CAUSE
=====

Unknown

RESOLUTION
==========

Until this situation can be resolved, you can use the accelerator key set (CTRL
+ ALT + A) to access the address book.

STATUS
======

Microsoft has confirmed this to be a problem in JAWS for Windows screen reader.

MORE INFORMATION
================

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.


Additional query words: kbimu MSN Explorer

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Keywords          :  
Technology        : kbMSNSearch kbMSN600
Version           : :6.0
Issue type        : kbprb

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