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Q274634: MSN Explorer Fails To Load With DBCS Character In Installation P

Article: Q274634
Product(s): The Microsoft Network
Version(s): 3.02,4.0,4.01,5,6.0,6.1
Operating System(s): 
Keyword(s): 
Last Modified: 17-JUN-2001

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The information in this article applies to:

- The Microsoft Network versions 6.0, 6.1 
- the operating system: Microsoft Windows 95 
- the operating system: Microsoft Windows 98 
- the operating system: Microsoft Windows 98 Second Edition 
- Microsoft Internet Explorer version 5 for Windows 98 
- Microsoft Internet Explorer versions 3.02, 4.0, 4.01 for Windows 95 
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SYMPTOMS
========

When attempting to install or load MSN Explorer Preview 2, the user is prompted
with an error stating the path contains invalid characters.

CAUSE
=====

The presence of Double-byte character set (DBCS) characters in a URL path causes
a failure in the Q-Manager, which prevents MSN Explorer from loading.

RESOLUTION
==========

Uninstall the current version of MSN Explorer Preview 2 and reinstall using only
the default installation path.

MORE INFORMATION
================


Additional query words: kbimu MSN Explorer

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Keywords          :  
Technology        : kbOSWin98 kbOSWin95 kbIEsearch kbOSWin98SE kbOSWinSearch kbMSNSearch kbIE95Search kbIE500Search kbZNotKeyword3 kbIE98Search kbIE302Win95 kbIE400Win95 kbIE401Win95 kbIE500Win98 kbMSN600 kbMSN610
Version           : :3.02,4.0,4.01,5,6.0,6.1
Issue type        : kbprb

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