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Q274563: XADM: 0X3b Error Message Occurs When You Run ESEUTIL /D

Article: Q274563
Product(s): Microsoft Exchange
Version(s): 5.0,5.5
Operating System(s): 
Keyword(s): kberrmsg
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Exchange Server, versions 5.0, 5.5 
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SYMPTOMS
========

When you run the eseutil /d command and the Tempdfrg.edb database (/t switch) is
pointed to a network drive, the action may fail and the following event ID
message may be logged in the Application event log:

  Event ID: 0
  Source Ese97
  Type: Error
  Category Performance
  Description: ((296)) unexpected win32 error: 0x3b

CAUSE
=====

This issue can occur if there are network connectivity issues. If there is even
a slight or temporary issue with network connectivity when you run edbutil /d or
eseutil /d over the network to a mapped drive, the action may fail to complete
or may fail at the end of the procedure.

In this case, the error is 0x3b. To determine the error message, use a calculator
to convert 0x3b from hexadecimal to decimal (the result is 59), and then type
Net helpmsg 59 at command prompt. You receive the following message:

  An unexpected network error occurred.

RESOLUTION
==========

To resolve this issue:

1. Copy the database that cannot be defragmented to another server on the
  network that has 110 percent free space on a drive after you copy the
  database.

2. Run the defragmentation program on the other server, and then copy the
  database back to the original server.

This procedure resolves the issue successfully and safely. Slight or intermittent
network errors usually do not affect the copy procedure; these errors have been
found to only affect the defragmentation procedure.

MORE INFORMATION
================

If the computer where you want to perform the defragmentation procedure is a
Microsoft Windows NT Server or Workstation computer that does not have Exchange
Server installed on it, either copy Edb.dll and Edbutil.exe for Exchange Server
5.0, or copy Ese.dll and Eseutil.exe for Exchange Server 5.5.

For additional information, click the article number below to view the article in
the Microsoft Knowledge Base:

  Q163627 XADM: How to Defrag an EDB File on a Non-Exchange Server

For additional information about how to run database defragmentation over the
network, click the article number below to view the article in the Microsoft
Knowledge Base:

  Q164379 XADM: Run Edbutil Across the Network When Priv.edb Gets Too Big

Additional query words: exch2kp2w defrag

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Keywords          : kberrmsg 
Technology        : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2
Version           : :5.0,5.5
Issue type        : kbprb

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